Short Description

Service Asset & Configuration Management – 2 to 6 Years – Mumbai & Bangalore

Qualifications

Any Graduate / ITIL Certified

Job Responsibilities

Role:- Service Asset & Configuration Manager

Experience:- 2 to 6 Years

Job Location:- Mumabi & Bangalore

Primary Skill. AS400 Batch Scheduling 
Secondary Skill. Asset Management 

  • Performs the day-to-day overall management of the configuration management processes
  • Ensuring that information held in the CMDB is accurate 
  • Defining and maintaining the configuration management plan. 
  • Ensures that all configuration management process activities are being performed 
  • Coordinates the activities with other service management process managers/Teams 
  • Coordinates day-to-day execution of the process. 
  • Identifying and implementing changes to the processes as and when required in line with the CSI Practice. 
  • Communicating new and changed Configuration management policies 
  • Communicating new and changed Configuration management policies 
  • Creating, analyzing and distributing process reports 
  • Responsible for evaluating the performance of the process 
  • Conduct scheduled Audit of RFC's & Incidents having CI Relationship & provide report to Support Leads & Management 
  • Ensure efficient & timely follow-up with stakeholders for timely deliveries on configured management activities 
  • work with SACM SME/Manager/Lead and help to close points in Continuous Improvement List 
  • Conduct ongoing process assessment of opportunities for improvement as suggested by Project Leads.

 

Contact Person – priyanka.mathkar@capgemini.com

Apply now