Senior Service Delivery manager – Oracle

Short Description

Title: Senior Service Delivery Manager – Oracle

Total Experience: 13 – 16 Years

Location: Mumbai / Bangalore

Qualifications

Graduation : B.E

Post Graduation : Any

Job Responsibilities

Summary:

  • Manage large AM AD engagement  300 FTE which is cross functional and across several technologies;
  • Experience of 15+ years in IT and Delivery;
  • Excellent communication skills and ability to manage and handle clients;
  • Focus on billing details, service deliverables KPI reporting SLA adherence open issues and initiatives;
  • Reporting up all service delivery indicators to senior leadership and clients as applicable;
  • Provide leadership and guidance to the team.
  • Manage BI engagement.

Ref:

214317

Posted on:

September 13, 2018

Experience level:

Manager

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Mumbai

Department:

Application Services (Technology Jobs)

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