Who you’ll be working with
As the digital innovation, consulting and transformation business of the Capgemini Group, Capgemini Invent helps CxOs envision and build what’s next for their organizations. We’re located in more than 30 offices and 10 creative studios around the world, and our 6,000+ strong team combines strategy, technology, data science and creative design with deep industry expertise and insights, to develop new digital solutions and business models of the future.
At Capgemini Invent, we work with organisations to design new strategies and accelerate growth by combining innovation with the ability to deliver transformation at scale. We work side-by-side with our clients, using a combination of research, design and consulting techniques to transform business models, redesigning customer and user experiences and help achieve strategic goals. This might mean looking at market entry and innovation, designing growth-focused segmentation or re-architecting business operations to interact more efficiently with customers.
The focus of your role
Capgemini Invent’s Brand and Experience team is fundamental in driving forward the customer agenda for our clients in a more digitally connected world. The focus of the Inventive Consumer Brands within Brand & Experience is in helping Consumer Brands shape and deliver transformation around how they engage and inspire consumers, across all their channels. You’ll be helping our clients deliver the best customer experience through a variety of touch points, utilising technology and/or optimising business operations across customer service, marketing, sales and eCommerce functions.
What you’ll do
You will have the opportunity to define, design and deliver projects in areas such as consumer / customer experience definition, end-to-end Marketing and Sales operations transformation, building D2C capabilities and deploying MarTech / Sales Enablement solutions. You will advise Consumer Products companies to tailor and adapt their business and operating models to better understand customers and end consumers, deliver meaningful engagement through relationship marketing and grow the business through disrupting across the end to end path to purchase.
You will be working closely with technology delivery partners on behalf of our clients, bridging the gap between business and technology to delivery great, digitally-enabled customer experiences.
As a Managing Consultant or Senior Manager, you will manage a project and lead a team of consultants and client staff within a broader programme. You will actively promote Capgemini and Capgemini Invent within the client environment, support client/market business development and internal activities that develop our consulting practice and our people.
At all grades, you will have a strong desire to be part of, and contribute to, the growth and success of a top-tier consulting practice, contributing to our offers, knowledge and overall strategic goals. You will inspire clients on how to optimise their customer value propositions across all channels, helping to implement and maximise value of single view of customers.
What you’ll bring
You are a strategic thinker with an in-depth understanding of consumer products, customer transformation, service and marketing, with experience in designing outstanding experiences in integrated and connected cross-channel environments.
You’ll have the following experience and attributes:
Create cut-through marketing transformation strategies to maximise the impact of brands across all channels
Build, deploy and scale marketing, sales, commerce and service technology solutions that reduce business complexity and cost
Help optimise and transform business processes and technologies across a wide range of areas including: marketing clouds, campaign management, programmatic media buying/selling, customer data management and analytics, content management, eCommerce, marketing and media optimization and marketing operations, sales and service
Engage with internal and external partners to collaborate on solutions and approaches to improve and grow their ability to meet business objectives
Experience in leading a team and developing people
Experience in business development
Contribution to the Inventive Consumer Brands’s business planning and strategy development and execution
Why join us
We offer a remuneration package which includes fixed salary, and variable compensation which will be dependent on company and personal performance. We also offer excellent flexible benefits options for you to choose to suit your own personal circumstances.
Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.