Senior Financial Services Specialist French Speaker

About us

One of the world’s biggest banks, opening a new line of business related to car loans and leasing in France.


Position purpose

Senior Financial Services Specialist – responsible for daily service delivery in terms of consumer finance products offered by the Client on the French market.

The main processes in scope are:

  • Car loans and leasing applications processing (contract creation and funding)
  • Contract amendments and termination
  • Recalculation of contracts
  • Unpaid collection
  • Queries resolution (phone/written communication)


The main accountabilities of the candidate will include:
  • Performing activities related to loan/leasing contract management
  • Direct contact with Customers and Dealers via phone, email and letter (in French language)
  • Identifying changes and improvements to be implemented


The ideal candidate should possess:
  • Fluent knowledge of French language – C2 level (written and oral communication)
  • Good knowledge of English – min. B1 level
  • Min. 2 years of experience in Finance/Accounting/Banking/Customer Service area
  • Knowledge of retail financing – personal loans, leasing (will be an asset)
  • Knowledge of Cassiopae system (will be an asset)


What we offer
  • Challenges related to setting up a new project in a brand new scope.
  • Possibility to develop new skills and gain expert knowledge in consumer finance processes.
  • Work in multinational company for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languages.
  • Clearly defined career path (experts or managers), wide range of trainings – over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
  • You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
  • You will work in an inspiring atmosphere. We work together and celebrate together – Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
  • In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
  • Our offices are conveniently located with “Bicycle-friendly” certificate!




Posted on:

September 4, 2018

Experience level:


Education level:

Bachelor degree

Contract type:

Stałe zatrudnienie


Business Services


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