Job Description:

Senior Delivery Manager
Person Profile
15 20 years’ experience in cross cultural and geographically distributed organizations.
Self driven and ability to work independently 
Excellent communication and presentation skills
Good analytical and troubleshooting skills the ability to think logically through a problem
Must have the initiative, tenacity and commitment to see problems through to resolution
Able to respond to and resolve client queries and requests in a timely manner
A flexible approach with “Can do” attitude and ability to work well under pressure
Project Management experience would be added advantage.

Technical Skills
Knowledge or understanding of multiple Infrastructure areas across technologies Server, Storage, Network, DB especially around Wintel related technologies AD, VMWARE, CITRIX, Windows, Messaging
Understand business, process, application, infrastructure and technology relationships. 
Providing technical leadership to internal project teams and clients
Effectively apply technical knowledge to pre sales situations and crafting solutions for clients
Analyze incidents and problems, analyze multi technology environments and suggest improvement plans. 
Ability to build business cases and presenting them to leadership for approval and ability to articulate and explain business value for technology decisions.
Experience in capability build and offerings development.

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