Title : Service Delivery Manager [Group IT]
Location : Mumbai / Bangalore
Experience : 13 – 16 years
Graduation : B.E [Any]
Post Graduation : Any
- Good experience in leadership interaction, escalation management, Budgeting forecasting.
- Networking experience in – Cisco deliver , Lan , Routing, protocol, business objects , Storage , backup.
- OS – Radies, DMZ.
- Understand the compliance requirement , ITIL process understanding.
- Application – Oracle apps [Preferred]
- Domain – Finance, IT infrastructure management,
- Technologies – Networking, CISCO, LAN
- New Upcoming technologies – Skype, Lync etc.
- Compliance – ITIL Framework, ISO
- No mandatory verification, but will help
- Applications – R2D2 for eg….. Share Point, storing data global application
- Coding not required
- Oracle Apps – SAAS – DBA Exposure
- Internal Escalations handling
- Finance and budgeting , forecasting, delivery mgmt. exp