Senior Consultant – B2B Marketing & Sales

Who you’ll be working with

As the digital innovation, consulting and transformation business of the Capgemini Group, Capgemini Invent helps CxOs envision and build what’s next for their organizations. We’re located in more than 30 offices and 10 creative studios around the world, and our 6,000+ strong team combines strategy, technology, data science and creative design with deep industry expertise and insights, to develop new digital solutions and business models of the future. 

 

At Capgemini Invent, we work with organisations to design new strategies and accelerate growth by combining innovation with the ability to deliver transformation at scale. We work side-by-side with our clients, using a combination of research, design and consulting techniques to transform business models, redesigning customer and user experiences and help achieve strategic goals. This might mean looking at market entry and innovation, designing growth-focused segmentation or re-architecting business operations to interact more efficiently with customers. 

The focus of your role

Capgemini Invent’s Brand and Experience team is fundamental in driving forward the customer agenda for our clients in a more digitally connected world. The focus of the Inventive Consumer Brands within Brand & Experience is in helping Consumer Brands shape and deliver transformation around how they engage and inspire consumers, across all their channels. You’ll be helping our clients deliver the best customer experience through a variety of touch points, utilising technology and/or optimising business operations across customer service, marketing, sales and eCommerce functions. As a Brand & Experience consultant you’ll be advising and delivering for clients looking to use digital to:  

 

  • Put the customer at the heart of everything they do, to become nimble enough to meet their evolving preferences/needs and be part of their lives. 

  • Define and design ‘what’s next’ for building innovative and differentiated customer programmes in the marketplace.

 

What you’ll do  

Life in this team means looking at everything from customer strategy and experience through to marketing, sales, service and digital transformation.  Join us, and you'll help to embed detailed insights and innovative approaches into our clients’ decision-making process.  

 

Along the way, you'll factor in the latest advancements in the digital world. You'll look to implement transformative ecosystems and platforms, win customers' hearts and minds and unlock the full potential of a data-driven world. If you'd love to help us redefine the customer experience, this is an exciting place to be. 

 

You will have a strong desire to be part of, and contribute to, the growth and success of a top-tier consulting practice, contributing to our offers, knowledge and overall strategic goals.  You will inspire clients on how to optimise their customer value propositions across all channels, helping to implement and maximise value of single view of customers.

What you’ll bring

You are a strategic thinker with an in-depth understanding of B2B marketing and sales, with experience in designing outstanding experiences in integrated and connected cross-channel environments. 

You’ll have the following experience and attributes: 

  • You will have developed B2B marketing and sales strategies, focused on optimising customer journeys, delivering omni-channel experiences, customer loyalty, achieving growth in emerging markets or marketing to new customer segments  

  • You will have experience across the different parts of the proposition design toolkit – customer interviews, market and trend analysis, idea generation, building commercial models, customer experience design 

  • You will have a digitally focused background, with experience of working with technology solutions e.g. Adobe, Salesforce, for an internal or external client  

  • You will have industry experience in one of our focus areas, bringing an understanding of how B2B strategies can differ between industries 

  • You will be comfortable articulating the value of the B2B and B2B2C relationships, their behaviours and motivations as a key part of any business strategy  

  • Create cut-through marketing transformation strategies to maximise the impact of brands across all channels 

  • Build, deploy and scale marketing, sales, commerce and service technology solutions that reduce business complexity and cost 

  • Help optimise and transform business processes and technologies across a wide range of areas including: marketing clouds, campaign management, programmatic media buying/selling, customer data management and analytics, content management, eCommerce, marketing and media optimization and marketing operations, sales and service 

What we’ll offer

WHY JOIN US?  What makes Capgemini Invent unique? 

You’ll be free to make your role and your career what you want it to be.  Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way.  In summary, we believe the following make this a great place to work: 

 

  • Show how single minds make for better teams:  Work alongside fierce intellects who love to collaborate. 

  • Be comfortable outside your comfort zone:  Self-stretchers thrive in our environment. 

  • Build momentum in your career: Make your role and your career what you want it to be. 

  • Stay true to who you are: Play to your strengths and bring your individuality. 

  • Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact. 

  • Give your curiosity freedom and focus:  A place where inquisitiveness and entrepreneurial thinking are encouraged. 

 

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. 

 

We offer a remuneration package which includes fixed salary, and in addition for Senior Consultant and above, you will receive variable compensation dependent on company and personal performance.  We also offer flexible benefits options for you to choose to suit your own personal circumstances.

Ref:

614762

Posted on:

January 8, 2021

Experience level:

Experienced Professional

Contract type:

Permanent Full Time

Location:

London