Senior Business Analyst

Company Profile

About Capgemini

With more than 193,000 people in over 44 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2016 global revenues of EUR 12.539 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model Learn more about us at

Rightshore® is a trademark belonging to Capgemini

 Capgemini America Inc is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.


Job Responsibilities

Excellent communication and presentation skills required. Presentations to Senior Management 

Primary deliverables and activities for this position may include, although not limited, to the following: 

• Business Requirements Documents 
• Technical Requirements Documents 
• Requirements Traceability Matrix
• Gathering and preparing solution based estimates
• Use Cases
• Test Plans/Test Cases
• Activity Diagrams
• Process Flows
• High Level Solution Diagrams (short of architecture)
• Gap Analysis
• Defect/Root Cause Analysis
• Conducting JAD sessions
• Data Mapping Documents

Required experience:
• Minimum 6 years as a business system analyst
• More than 2 years in the health insurance industry
• Required 2-3 years Administration and Development experience with SalesForce 
• 2-3 years Experience with Enterprise Campaign management using CRM tools required
• Experience working in multiple CRM projects required
• Experience working with Infrastructure and enterprise architecture team is good to have

Required skillset
• Excellent Communication skills
• Excellent Soft skills
• Excellent BSA skills

• Other Enterprise CRM tools knowledge
• Infrastructure and Security knowledge background preferred



Posted on:

April 24, 2018

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent Full Time (us-en)


New Jersey


Financial Services


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