- Translate user’s requests into application system solutions.
- Resolve business issues by working with various groups within the company.
- Redesign procedures to suggested best business practices in concert with sap functionality.
- Strong SAP technical configuration and business area knowledge in CS module.
- Extensive knowledge of repairs processing and tracking.
- Experience in SAP Customer Service, Material Management.
- Strong understanding & experience in Integration of CS and SD with Material Management, Logistics Execution,Financial Accounting modules.
- Should have worked on Order Management OTC process specifically on Master Data.
- Should have worked on Pricing, Free Goods, Item Proposal, Material Determination, Cross Selling, Delivery Documents, Billing Documenents.