Work on support engagement and manage priority based tickets.
Contribute to competency and work on PoC, PoV.
Coordinate with technical team on custom object.
Interacting with customers, understanding the requirements, proposing solutions methodology etc.
- Should have SAP experience in implementation, support, rollout projects.
- Should have deep understanding of Business Process Knowledge.
- Should have understanding of project implementation methodologies, ITIL processes, Design, Implement and Support the SAP solution.
- Must have knowledge of SLAs and playing vital role in identifying RCA.
- Should be an individual contributor and played client facing lead role.
- Should be a Graduate or Post Graduation.