SAP CRM Functional | 4 to 6 Years | Bengaluru | Hyderabad | Mumbai | Pune |

Job Description

  • Strong CRM functional expertise on  CRM Service Transactions  CRM Service process knowledge  
  • Install base data   Serialised Device Sales leading to SAP ECC Equipment and Replication to CRM install Base   
  • Contracts   Billing of the Rental Services  Link to Ibase for use in Contract Determination on the Service Operation Transactions  Auto Renewing the Contracts as they come up to Expiry    
  • Complaint Repair orders for Supplying the Rental Devices  Receiving   Repairing Returned Devices    
  • As well as the normal Consultant task  of Requirements  Spec  Unit testing we ll also need them to help with End User Training and Go Live Cutover tasks as well      
  • Should be aware of standard service and repair scenarios   Past experience in rental process will be an added advantage  
  • Past implementation experience and should not be have experience only on production support   
  • The consultant will be responsible for      Solution Design   Configuration Gap Enhancement up to Functional Spec stage  Taking the solutions  Training the Trainer  Super user Working Data conversion with Super User Working UAT with Super User and  Working the Go Live and initial period with Super and End users     
  • Excellent communication skills as the consultant will need to do customer facing activities  requirement gathering and user training capabilities

Primary Skill

  • SAP CRM Functional

Secondary Skills

  • CRM Service Transactions     
  • SAP ECC Equipment

 

Ref:

618789

Posted on:

March 19, 2021

Experience level:

Experienced

Contract type:

Permanent

Location:

Bangalore

Department:

Enterprise Resource Planning