Short Description

Role Description 
Responsible for general SAP administration. Providing technical Assistance and resolving the tickets. 

Day to Day Responsibilities 
Maintain SAP Systems 
System Maintenance and L3 activities of Patching, Performance analysis 
Database capacity utilization monitoring 
Maintaining complex SAP Landscape, involving multiple New Dimension products, on a cluster environment with HA enablement etc. 
Suggest solution which will benefit the clients like System Improvement Plan to increase performance, provide cost benefit etc. 
Resolve critical and high priority incident 
Carry on activities like Database upgrades, patching etc. 
Installation planning and installation 
Restore and database recovery in case of a disaster 
Maintain and create support documentation 
People Managed: None. 


Excellent communication written verbal 
Should have a working experience of 4 5 Years , on production support 
Should be open for working in shifts timings. 
Travel shouldn’t be a constraint 
Professional certification example : SAP, Oracle, and process 

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