Salesforce Administrator

What will you do?

  • Manage user provisioning and license management including new user setup/deactivation, roles, profiles, permission sets, public groups, OWD, sharing rules, etc;
  • Proactively monitor the critical updates, perform security reviews periodically and act based on system optimizer reports to keep the org healthy;
  • Identify unused features / resources such as sandboxes, reports, dashboards and clean them;
  • Manage incidents created through various channels such support requests, service now requests etc;
  • Administer B2B storefronts and communities;
  • Collaborate with admins, release engineers and technical leads to support the continuous delivery of new functionalities and enhancements;
  • Create and maintain technical documentation on administering and configuring Salesforce;
  • Support release planning and deployments.

What do you need to have?

  • Have overall experience of 4+ years as experience working as admin / BA managing one or more Salesforce orgs;
  • Experience on one or more Salesforce core platform functionalities such as Sales Cloud, Service Cloud, Marketing features;
  • Should be a go-getter, self-starter and motivational individual taking actions proactively;
  • Good experience in release management using at least one continuous integration tool (Jenkins / Copado / Bitbucket Pipelines, etc.) with code versioning best practices and deployment methodologies;
  • Should have good knowledge on different Salesforce license types and its implications;
  • Must have at least one of the following certifications: Certified Sales Cloud Consultant, Certified Service Cloud Consultant, Certified Salesforce Admin, Certified Salesforce Advanced Admin;
  • A bachelor’s degree in computer science, engineering or mathematics.

What we would like you to have?

  • A bachelor’s or master’s degree in computer science, engineering, mathematics, or business administration;
  • Development experience either in apex and lightning web components or one of the following languages: Java, C#, Python, JavaScript.



Posted on:

August 18, 2021

Experience level:


Contract type: