Sales Operations Analyst

About The Role

The HMRC Market Unit Sales Operations Support will work closely with the HMRC account team, particularly the Innovate and Transform (I&T) team, to support the ambition for growth and enhance the Capgemini brand in the account. Within I&T, the Sales Operations monitor and governs the sales process.

The focus of your role
The Sales Operations Support will provide the following service offerings in Sales Operations within the Capgemini HMRC Market Unit:
•    Support the Sales Operations function with I&T to enable a smooth sales process, resourcing and compliance.
•    Building partnerships and maintaining strong relationships with all stakeholders and their teams
•    Work closely with all areas of the unit to share knowledge, best practices and facilitate standardisation across the I&T HMRC Market Unit.
You will play your part as a member of Sales Operations in contributing to first-class end-to-end solutions in your tasks.  Support and/or play an active role in delivering high standards and ways of working and apply them to your role. 

Why This Role?

What you’ll do

•    To support multiple sales operations tasks, creates processes that drive effectiveness and coordinates communication between departments.
•    Co-ordinate, maintain and ensure all audit documents are up to date and ensuring we are Audit ready and compliant in all processes.
•    To support the resourcing demands within the Innovate & Transform unit.
•    Ensure, as a member of Sales Operations, that you are continuously improving your skillset to add value to the team and I&T as a whole. 

Why You?

What you’ll bring
•    Excellent proven interpersonal and relationship skills.
•    Competent user of MS Office including Excel, Word, PowerPoint, SharePoint & Outlook.
•    Excellent attention to detail
•    Excellent time management and planning skills.
•    Confident communication skills, attention to detail and energy to work in a fast paced and complex environment
•    A passion for change and proactively encouraging new ideas

Why Us?

While we’re a global consultancy, we’re made up of supportive, close-knit communities.  Everyone wants to get the best solutions for our customers and create the best working environment.

Learning and development
There’s an endless amount to learn at Capgemini, and an endless number of ways to do so.  So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference.  Outside of dedicated training, everyone makes time to help and support one another – collaboration is encouraged across all of our teams.


Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.  We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us.  Our comprehensive flexible benefits package and lifestyle policies enable our employees to ba

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.


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Posted on:

January 5, 2022

Experience level:

Experienced Professional

Contract type:

Permanent Full Time


West Midlands