Short Description

Process Associate-  HOA Voice process. Retail Banking- Bangalore

Qualifications

Any Graduate with relevant experinece.

Job Responsibilities

                                                JOB DESCRIPTION

 

 

 

Key Skills

  • Self-starter
  • Good verbal and written communication skills
  • Good email etiquettes
  • Ability to handle high volume processes.
  • Ability to work in fast paced environment
  • Ability to recognize and escalate issues that could impact branch, customers or department
  • Ability to work independently and possess initiative for professional growth

Other Mandatory Details

  • Basic MS Office Skills
  • Ability to work in flexible work schedule

Job Description (Points that BU wants is looking in a candidate)

  • Knowledge / Experience on banking operations  with ability to understand Quality audit functions
  • Basic understanding on mortgages including commercial loans
  • Ability to read & understand legal documents
  • Basic understanding on mortgages including commercial loans
  • Ability to recognize and escalate issues that could impact branch, customers or department

 

Roles and Responsibility (Points that shortlisted candidate will perform in CG)

  • Demonstrate a high level of commitment to service quality and teamwork within the unit/department.
  • Demonstrate analytical capabilities while performing tasks, including assessing and proactively mitigating risk and potential losses to the Bank
  • Adhering to established policies, procedures, and compliance which result in a satisfactory audit rating.
  • Resolves issues & roadblocks in execution and timely escalation to managers
  • Deliver significant business impact and/ or contributions to company through Process Improvements to quality, productivity, or customer experience

 

 

 

 

 

 

 

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