With more than 180,000 people in
over 40 countries, Capgemini is one of the world’s foremost providers of
consulting, technology and outsourcing services. The Group reported 2015 global
revenues of EUR 11.79 billion. Together with its clients, Capgemini creates and
delivers business and technology solutions that fit their needs and drive the
results they want. A deeply multicultural organization, Capgemini has developed
its own way of working, the Collaborative Business ExperienceTM, and draws on
Rightshore®, its worldwide delivery model.
Learn more about us at http://www.capgemini.com/ .
Rightshore ® is a
trademark belonging to Capgemini
Capgemini America Inc is an Equal
Opportunity Employer encouraging diversity in the workplace. All qualified
applicants will receive consideration for employment without regard to race,
national origin, gender identity/expression, age, religion, disability, sexual
orientation, genetics, veteran status, marital status or any other characteristic
protected by law.
This is a general description of
the Duties, Responsibilities and Qualifications required for this position.
Physical, mental, sensory or environmental demands may be referenced in an
attempt to communicate the manner in which this position traditionally is
performed. Whenever necessary to provide individuals with disabilities an equal
employment opportunity, Capgemini will consider reasonable accommodations that
might involve varying job requirements and/or changing the way this job is
performed, provided that such accommodations do not pose an undue hardship.
Role: Release Manager
Roles and Responsibilities:
• Ensure that knowledge
management (on boarding, how to guides, checklists, project skills matrix,
knowledge maps etc.) plans are produced and maintained for all release managers
in the group.
• Chair Weekly Release Control
Board Meetings to track the release progress and manage risk and issues .
• Continuous service improvement and the
implementation of agreed transformational activities.
• Working with senior management,
service and delivery partners to ensure appropriate decisions are taken on
content at risk
• Monitoring and enforcement of
the established release management processes and policies
• Design, develop and implement
appropriate release processes, environments, testing processes and supporting
tools for any new platforms or applications
• Design and implement change
acceptance stage gates and supporting processes, including testing and QA
• Good people management skills
• Manage Programme level risks
• Design and implement Release
Management Service line
• Strong customer focus,
providing excellent customer service
• Observe relevant procedures,
guidelines and standards and put forward suggestions for their improvement.
• Sound understanding of system
administration, customization and configuration of applications
• Produce timely and accurate
reports to management regarding progress, issues, risks and conflicts.
• Work with vendor team
management to coordinate/develop vendor resources.
• Develop and maintains strong
relationships with vendor resources and vendor management.