Relationship/Sales & Account Manager


UK Wide, preference for West Midlands

An overview of the role.

The role sits within the HMRC Market Unit which is of prime importance to the group, maintaining our position as strategic advisor to one of our largest global clients is paramount to our combined success, critical to this is our ability to maintain excellent client relations whilst offering true differentiation.

The work.

As an ambassador for Capgemini, you will be able to position the entire portfolio of offers in addition to our alliance offers (large scale strategic to startup and SME niche) creating a value proposition that is truly unique and differentiated keeping us relevant and fresh to a client who has partnered with us over the last 15 years

We deliver the full suite of Digital and Cloud services from Consulting through Development and into Service – we enable organisations to deliver business value through our industry expertise, innovation and technology enabled transformation.  The aim is to provide our clients with a seamless service between IT architecture, implementation projects, applications maintenance, upgrades, renewals and Software-as-a-Service (SaaS) and Cloud infrastructure services

Why this role?

Your role as Relationship Manager is assigned to a Client Focused Group (CFG). They have responsibility for ensuring that the Business Development function is working effectively with the relevant CFG Lead to drive sales and revenue growth from the associated HMRC CDIO Customer Group and its HMRC business area. You will have a sales focus for the CFG but will also support the P&L for the CFG.

Working closely with the Innovate and Transform Team, you will be responsible for creating and driving the sales pipeline, in line with the market unit’s overall business strategy and direction as outlined in the Account Plan. 

Why you?

We are seeking an innovative individual responsible for creating and driving the sales pipeline, in line with the market unit’s overall business strategy and direction as outlined in the Account Plan. Originating and nurturing the development of the business, new revenue streams and directing proposition development will be key focus areas. You will be familiar with the various sources of demand – how to identify them, nurture them and be responsible for building an active pipeline of prospective deals. You will be focused on driving growth.

You will be expert in demand generation activities that are relevant to the CFG and will play a lead role in devising strategies to promote Capgemini in these forums with tangible business results.

You will be part of the team who has accountability for further improving Capgemini’s credibility within the CFG or horizontal. You will both frame and drive business opportunities, leveraging the delivery teams and wider organisation pulling in expertise from solution architects, delivery colleagues, consultants, marketing and subject matter experts.

Key for this role will be the ability to assimilate complex Capgemini business propositions and use them to guide client conversations.  The fundamental skills of client need and issue discovery are clearly critical here, as is the ability to dynamically switch between issue discovery and proposition qualification.  These skills are necessary not only at the early stages of a client relationship but as part of ongoing deal and account management.

Short Description


Job Responsibilities



Posted on:

March 26, 2021

Experience level:

Experienced Professional

Contract type:

Permanent Full Time


Any UK Base


Business Development