Short Description

Responsible for Service delivery for a region/country with responsibility to manage a team 
·          Responsible for validation and approval of journals 
·          Responsible for review and attestation of reconciliations 
·          Responsible for smooth month end closure. 
·          Take ownership for improvement projects and collaborate with the clients to improve service delivery 
·          Will act as a first point of escalation for the offshore team and ensures timely response to emails and escalation; Escalates issues pro-actively to the client team to ensure Zero Surprises 
·          Document all the pain areas issues in the Issue log and ensure timely completion 
·          Proactively review teams performance to exceed client KPI's 
·         

Qualifications

Job Responsibilities

Responsible for Service delivery for a region/country with responsibility to manage a team 
·          Responsible for validation and approval of journals 
·          Responsible for review and attestation of reconciliations 
·          Responsible for smooth month end closure. 
·          Take ownership for improvement projects and collaborate with the clients to improve service delivery 
·          Will act as a first point of escalation for the offshore team and ensures timely response to emails and escalation; Escalates issues pro-actively to the client team to ensure Zero Surprises 
·          Document all the pain areas issues in the Issue log and ensure timely completion 
·          Proactively review teams performance to exceed client KPI's 
·          Hands on experience in running projects collaboratively with the clients involving multiple stakeholders 
·          Good Communication skills both Verbal and Written 
·          Oracle experience good to have.
·          Good Accounting Knowledge 
·          Should be flexible to work in US Shift 
·          The role holder must comply with all the Quality Management System (QMS), Business Continuity Management System (BCMS) and Information Security Management System (ISMS) requirements and guidelines of the organizati

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