Short Description

5 – 6 yrs experience in MNC/BPO Industry & 2-3 years experience in leading & managing PTP team, MMD Team.


B Com / M.Com / MBA Finance

Job Responsibilities

  • To provide a service delivery in Procure to Pay activities (Procurement Process, Invoice Processing, Vendor Setup/Maintenance, T&E, Master Data Management) including Month End Close activities
  • Working with senior management team  to ensure that the SLA’s for the process are being met without any penalty
  • Work on Business Process Improvements or continuous process improvements to improve productivity across teams
  • Work directly with customer  and deliver error free services to the customer
  • Develop, manage and mentor team members which includes performance appraisal
  • Lead a team of Associates, Senior Associates & Process Leads in service delivery specific to customer’s P2P operations
  • Ownership of operational and dashboard reporting as per the agreed timelines & formats with the customer
  • Ensures that the desk top procedures (DTP) are updated periodically and the DTP is followed by the team diligently for executing the processes
  • Work closely with service, quality, technology and innovations teams to ensure that the rigor related to continuous improvements and process transformation is taken forward in line with the organizational commitment to the customer

 The role holder must comply with all the Quality Management System (QMS),Business Continuity Management System (BCMS) and Information Security Management System (ISMS) requirements and guidelines of the organization

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