Problem Resolution PA2

Short Description
  • Follow all controls for setup and procedures.
  • Investigate on expenses and follow up with stakeholders
  • Proactive queue management, ensuring no aged items pending for processing request or aged discrepancy resolution/ approval      
  • Meet the productivity target & SLA with zero errors
  • Query management-Respond & resolve-Client and employee queries through email
  • Perform Manual audit on the transactions processed
  • Daily/weekly/Monthly reporting to management & Clients
  • Exercise the process controls placed and identify deviations if any and report to TL
  • Documentation of process details & exceptions
  • Compliance to policies/procedures
Qualifications
Job Responsibilities

Ref:

371883

Posted on:

December 27, 2019

Experience level:

Experienced

Contract type:

Permanent

Location:

Bangalore

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