About us

Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services.

Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.

Job description

  • Handle partners’ calls and email regarding orders
  • Receive and qualify customer Purchase Orders
  • Book customer orders into ERP system (Oracle)
  • Send sales order confirmation to the customers within specified Service Level Agreement
  • Clear order payment status (request prepayment or check available credit limit)
  • Create and transmit packing list
  • Support Shipping/Logistics department for on time delivery
  • Ensure on-time order closure and invoicing
  • Support partner and client relations
  • Manage warranty claims and customer complaints

Candidate’s profile

  • Fluent knowledge of German
  • Good knowledge of English
  • Good knowledge of MS Excel
  • Excellent verbal and written communication skills
  • Ability to meet deadlines
  • Customer service skills

Professional experience and educational background are not required, we offer intensive trainings that enable you to fulfill the position expectations

What we offer

  • Work in multinational company for c.a. 100 Blue Chip Clients– known, global brands, supported by 6000 professionals in 30 languages.
  • Clearly defined career path (experts or managers), wide range of trainings – over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
  • You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
  • You will work in an inspiring atmosphere. We work together and celebrate together– Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for themselves!
  • In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
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