Operations Delivery Manager – 9 to 12 Years – Mumbai

Short Description

Operations Delivery Manager – 9 to 12 Years – Mumbai

Qualifications

Any Graduate

Job Responsibilities

Role:- Operations Delivery Manager

Experience:- 9 to 12 Years

Job Location:- Mumbai

Job Description:-

  • Coordinate with different technology teams to ensure client delivery according to SLA and satisfaction 
  • Manage major incidents and own service restoration end to end 
  • Own applications deployed in the Petrochemical domain 
  • Monitor changes on applications Audit , Risk , Impact analysis 
  • Well versed with Service Now in scheduling changes for technical teams 
  • Coordinate and communicate with teams and stakeholders and client 
  • Coordinate during escalation with technical teams and functional team for smooth operation of application 
  • Deliver application reporting , performance , capacity planning 
  • Coordinate with client for application related issues and chalk out plans for patching , upgrade application 
  • Manage transversal changes 
  • Required Skills Knowledge of applications deployed in Petrochemical domain 
  • Know and apply the basics of administration management of the applications backup, supervision, shutdown , restart, documentations and DRP 
  • Knowledge of technical architecture documents and flow management 
  • Knowledge of systems and middleware technologies 
  • Monitor the capacity planning of its application 
  • Knowledge and experience of Windows , UNIX, Veritas Netbackup, HPOV, ControlM, Service Now. 
  • Excellent communication skills 
  • Client facing experience 
  • Well versed with service now in scheduling and tracking changes.

 

Contact Person – Pratiksha Sonavane

 

Ref:

174052

Posted on:

April 24, 2018

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Mumbai

Department:

Infrastructure Services

cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information