Operations Analyst-Noida

Job Responsibilities

Job Profile- Customer support helpdesk provides, helpdesk functions for the oracle 11i, CSI/IB data administration to all the CS personnel and partners worldwide

Qualification: Any Graduate
Required Experience – 3-6 Yrs
Shift timings – 24*7*365 Environment
Job Location – Noida

                Roles and Responsibilities

  • Responsible for service delivery of the areas assigned.
  • Meeting the service level and maintaining the accuracy of the database.
  • Basic Knowledge of Computers, Oracle 11i and Sales force. 
  • Should be able to work in Citrix based environment.
  • Knowledge of customer service, helpdesk and order fulfillment.

    Desired Candidate Profile-

  • Good communication (written and verbal) and comprehension skills in English
  • Willing to work in night shifts 24/7 environment.

Ref:

388731

Posted on:

December 19, 2019

Experience level:

Experienced

Contract type:

Permanent

Location:

Noida

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