10 years of infrastructure support experience and operational
excellence Experience on Windows Server administration HP server Hardware experience is required. Experience working
with HP Server and Blade class machines including HP virtual connect. Experience on Virtualization technologies such as VMware VSphere,
Hyper-V. VMware is must Excellent technical skills including, however, not limited
to, Microsoft Operating systems server 2003-2012R2, Exchange 2013, Active
Directory 2008-2012R2, Networking (both LAN and WAN), TCP/IP, DNS, DHCP, Experience in Server Infrastructure monitoring via SCOM 2007/
2012 or knowledge of any other monitoring software’s. Working experience with Backup Technologies like VEEAM,
NetBackup Knowledge of WSUS is preferred Technical Certifications (Microsoft, Cisco, and VMware) are
preferred Well versed with any ticketing tool (e.g. Service Now) ITIL Certification is a plus Excellent listening and questioning skills combined with the
ability to interact confidently with clients to establish what the problem is
and explain the solution Hands-on experience in troubleshooting hardware Windows
Administration- Checking & Monitoring Event Logs Monitoring services on windows servers & ensure that all
services are running Applying operating system updates, patches, and configuration
changes • Managing share file & folders related to access Monitoring Server Performance Installation & removal software’s Active Directory – User Management- New user creation/removal/disable activity.
Resetting user passwords, Lock/unlock user accounts Group Management- Group creation, adding user/computer
accounts into groupsManaging & monitoring active directory replication Group policy Management Installation or removal of domain controllers DNS server administration • DHCP Server administration
Exchange – Creation & deletion of user mailbox Setting mailbox policies Distribution list creation Configuring connectors Configuration of relays Exchange services monitoring Exchange troubleshooting for issues VMware – Check the health of all Hosts and VM objects in vCenter Check for active alarm notifications Configuration of Virtual Machines Managing VCenter Server P2V & V2V migration using VMware converter

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