OS Management & Deployment Engineer- (Highlands)

Location

Highlands (Inverness/Nairn)

The job on offer

The role of OS Management & Deployment Engineer- End User Services with Capgemini is to support the safe end to end transition of the End User Services from current suppliers into Capgemini.  

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding and varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of exposure in a short timeframe.
 

Your role

In this role you will be responsible for the development of a knowledge transfer plan for the services being transferred, covering – document/data requirements, approach to review/feedback and addressing any gaps identified, workshop approach, shadowing/reverse shadowing approach.  

  • Development of the Standard Operating Environment (SOE) for desktop and Servers platform 
  • Own and maintain the SOEs 
  • Identification and analysis of Patches 
  • Identifying the impact of technical changes to or affecting the SOE to an operational level 
  • Provide 3rd line support to client support teams for the SOE when required

Your profile

We understand you may not meet all of the requirements but if you believe you can meet or at least have the potential to develop the skills in most of these then we’d like to speak with you:

  • MDT (Microsoft Deployment Toolkit) 2012/2013 
  • Desktop/Server Deployment Experience and/or SCCM experience 
  • Imaging tools like SYSPREP 
  • Experience on unattended installations – Zero touch or Lite touch images 
  • Experience of the development of standard O/S builds for Desktop or Server 
  • Troubleshooting Knowledge of Desktop OSs – Windows 7/8/10 
  • Hardware Familiarity (Desktop, Server) 
  • Scripting (VB, WMI, Command Line) 
  • Should have the ability to use own initiative and tenacity to achieve deadlines and resolve issues as per agreed SLAs 
  • Analytical and methodical approach to problem solving 
  • Effective communication skills in both verbal and written English 
  • Good organizational, interpersonal and documentation skills 
  • Very Client focused with regards to service delivery 
  • Self-driven and able to work by yourself or within a team 
  • Good troubleshooting skills (the ability to think logically through a problem) 
  • MCSE/MCP Certification in Windows 
  • An understanding of Software Deployment and Remote Support Tools 
  • Experience in Active Directory, Group Policy 
  • An understanding of Remedy / EARS / ServiceNOW or any such tool 
  • Must be SC eligible

Why Capgemini are unique

  • At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality.  Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.
  • We aim to build an environment where employees can enjoy a positive work-life balance.  Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.  All UK employees are eligible to request flexible working arrangements.

Get the future you want

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  Capgemini. Get The Future You Want.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion

Ref:

711959

Posted on:

June 18, 2021

Experience level:

Experienced Professional

Contract type:

Permanent Full Time

Location:

Scotland and Highlands

Department:

Infrastructure & Service Integration