L3 Support & Enhancement (Field Service Lightning/Conga Developer)


About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Visit us at www.capgemini.com  People matter, results count.


Short Description of the Project

We are looking for Field Service Lightning developers/ Congo Developers, to join our growing team in our digital transformation space. You’ll be part of an exceptional team where you can hone your skills and work with different talents that creates an impact for our clients.

Job Responsibilities  

As a L2/L3 Support and Enhancement ( FSL /Congo Developers  ), you will responsible in :


  • Participation in each phase of at least one full Salesforce FSL implementations
  • Participation in each phase of at least three full Salesforce lifecycle implementations
  • Management and successful delivery of all phases of at least one Salesforce implementations
  • Participation of Salesforce projects from start to finish using agile delivery approach
  • Experience in Salesforce to external systems integration
  • Strong Salesforce skills in the areas of configuration, custom build using APEX and Lightning
  • Applicable Salesforce certifications (Admin, App Builder, Service Cloud, FSL)
  • Experience in tasks including configuration, customization, data migration, integration)
  • Knowledge of/experience with formal delivery methodologies
  • Knowledge of/experience with Field Service and associated skills
  • Excellent written and verbal communication skills as well as listening skills


Conga Sign/Composer:

  • Recent experience with integrating Conga Composer (or similar).
  • Recent experience with integrating Conga Composer (or similar).
  • Experience in implementing or supporting the salesforce applications involving the conga composer and conga sign for generating Excel/PDF documents and sending them for signature using Conga features.
  • Experienced in Configuring conga composer settings and features to generate the documents in required format (PDF/Excel etc).



  • Candidate should preferably possess a Diploma or Degree in Computer science or Alike

Competencies and Skills


  • Minimum of three (3) years of recent experience and demonstrative knowledge, skills and abilities developing and implementing workflow, document automation solutions and electronic signature using the Salesforce platform for Conga and/ or
  • Minimum of three (3) years of recent experience in development and maintenance of Salesforce FSL application. Recent experience working on FSL.


  • Ability to work in a fast-paced client-driven environment, recognize and react to changing requirements and priorities.



Why we’re different

At Capgemini, we help organizations across the world become more agile, more competitive and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.


Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. People oriented policies enable our employees to balance their individual, family and work-life needs.


What we’ll offer you

Professional development and management support in proactive learning, mentorship opportunities and flexible working arrangements. We are centered on creating an environment that fosters creativity, entrepreneurial spirit and passion in the work we do.


At Capgemini, collaboration is the core of the way we work. We recognize the efforts from every individual and synergies from cross collaborations.





Posted on:

June 19, 2021

Experience level:

Experienced Non-Manager

Contract type:

Permanent Full Time



Business units:

APAC Business Line


Enterprise Resource Planning