IT On-Site Support Engineer

Recruitment process for this position and onboarding trainings are conducted online.

                     

What do you need to start?

  • Excellent administrative knowledge of Windows 7 and Windows 10 Professional OSes
  • Basic knowledge of and experience in troubleshooting networking issues, basic knowledge of Active Directory
  • Good knowledge of MS Office 365
  • Experience in customer care
  • Willingness to work in shifts during regular office opening hours, outside office opening hours on occasion and willingness to travel to other office locations on occasion
  • Good English language skills (B2)

 

What duties will help you grow?

  • PC preparations (W’10 incl. MS Office build, configuration) and startup training (provisioning) to new users, PC and PC supply provisioning, hardware maintenance
  • 2nd/3rd level of helpdesk for our employees
  • On-site support (hands & eyes) during internal projects, for infrastructure teams, Service Desk and others
  • Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems, etc.)
  • Working with BMC Remedy & ServiceNow ticket registration systems, paperwork for asset & finance management, other related tasks given by supervisor/managers

 

What have we prepared for you?

Space where you can develop yourself:

  • Development programs, external courses & conferences, co-funding for certificates, NEXT platform with free access to TED talks, Coursera materials, articles and virtual trainings: MS Azure, AWS, Google Cloud or ServiceNow.
  • Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.

Our legendary atmosphere:

  • We don't have a rigid dress code, but what we do have are awesome communities and world – changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!

A lot of benefits:

  • Well-being package (private medical care, additional life insurance & StayWell helpline).
  • Referral bonuses for recommending your friends to Capgemini.
  • Inspiro Audiobooks & MyBenefit access.
  • Offices in great locations, car leasing program, carpooling options and bicycle parking.

Who are we?

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is End User Services – part of a business unit called Cloud Infrastructure Services. In our offices in Poland, we work as a team of 2500 employees, helping our customers around the globe to solve their IT issues.

Do you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.

Ref:

380961

Posted on:

December 29, 2020

Experience level:

Experienced Professional

Contract type:

Stałe zatrudnienie, pełny etat