Informatica production support – 6 to 9 years – Hyderabad
2-8+ years of experience in Informatica Powercenter production support.
Provide L2L3 tier production support (oncall rotation) for ETL jobs in production.
Proficient in Production Support and Monitoring activities
Able to understandwritetroubleshoot shell scripts and sql (Oracle) for regular maintenance jobs to improve performance and uptime of Informatica platform.
Experience in working with schedulers like DAC and Autosys.
Collaborate internally within team and external sources to maintain SLA and respond to escalations.
Worked on Change Management Tools to track all the incidents and changes and to plan the production changes as per the change management policies.
Troubleshooting ETL and reporting jobs and follow escalation procedures to resolve the issue.
Collaborate and work with development team on L3 issues and follow the task to completion.
Provide on call support for ETL (Informatica) and reporting jobs (on rotation 24×7).
Participate in IT upcoming releases, risks, mitigation plan and create implementation plan.
Able to understand process quickly and apply processes for Prod-Ops.
Excellent Communication skills and Team player.
Good to have knowledge of OBIEE or any other reporting tool