Incident Manager

The job on offer

We’re looking to recruit an experienced Major Incident Manager to embed within a Client environment, to lead and drive forward the role across a multi supplier SIAM environment. 

Your role

The MIM role will involve working initially with a Programme team to operationalise and subsequently adopt the new process/ways of working, which will include a new instance of ServiceNow.  Then taking the lead role for MIM and driving it forward in support of the Client as they onboard there new suppliers to a SIAM environment.

Your profile

Essential Skills:
•    Experienced in leading/managing a MIM role  
•    ITIL V3/4
•    ServiceNow experience/Knowledge
•    Stakeholder Management skills
•    Key communications skills
•    Ability to work as a wider team that is dispersed across the country
•    Security Cleared to BPSS/SC

Working Flexibility

At Capgemini, we strive to deliver excellence for our clients whilst also creating an environment where our people can thrive, develop, and enjoy a positive work-life balance. Flexible working allows us to be agile in how we deliver to our clients and by offering more freedom in where and how our people work, contributes to a better employee experience.

All UK employees are eligible to request flexible working arrangements, which can be either informal or formal. Your manager will discuss your request with you and review it to ensure any arrangements work for you, your clients, your team, and our business.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get the Future You Want |



Posted on:

November 1, 2021

Experience level:

Experienced Professional

Contract type:

Permanent Full Time


Any UK Base


Cyber Security