Incident Management – 4-6 years – Mumbai & Bangalore

Short Description

Hiring for Incident Manager for Mumbai & Bangalore

Qualifications

Any Graduate

Job Responsibilities

Primary Skill : Incident Management;
Secondary Skill : Incident Management;

Incident Manager Description The Incident Manager is responsible for a smooth flow of the process across Tiers and across Towers for one or more customers. He is responsible for correctly configuring the Incident Management targets in Service Management tooling. He monitors the overall functioning of the process for one or more customers. In case of exceptions, the Incident Manager acts as a SPOC reports and analyses the exceptions to stakeholders, and proposes improvements in order to mitigate these exceptions 

Experience Level : 4-6 years

Job Location : Mumbai & Bangalore

 

Thanks & Regards

Ambujakhya Majumder

Ref:

220496

Posted on:

September 13, 2018

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Mumbai

Department:

Infrastructure Services

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