Human Resource Admin | 1 to 2 Year | Kolkata

Job Description

  • Responsible for managing all the services within Hire to Retire service tower.
  • Manage issues, escalations and problems, prepare RCA and provide solutions.
  • Contribute towards the development and continuous improvement of the processes and procedures.
  • Should participate/drive client meetings and resolve queries.

Primary Skills

  • Making sure all the service level agreements are met (TAT & Quality).
  • Interact with the client /employee/stakeholder on a regularly basis via IM and email.

Secondary Skills

  • Responsible for documentation management (SOP, DTP, Job Aids etc).
  • Regularly provide business updates to the leads and the different teams.

Ref:

767747

Posted on:

June 8, 2021

Experience level:

Experienced

Contract type:

Permanent

Location:

Kolkata