HR Operations Director

About Capgemini


Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at People matter, results count.

About the Role/Overview:


Job Role : HR Operations Director
Location: Chicago, IL or New York City, NY
FullTime with benefits

Job Responsibilities



knowledge of local employment labor laws and regulations is must have skillset.

As a member of the North American Financial Services (FS) HR Leadership Team, the HR Director will support the business and HR transformation by interfacing primarily with the local HR Business Partners, our offshore team in India, NA HR Services team, and FS NA HR functional teams like Compensation, Benefits, Recruitment, Payroll, Legal/ER teams. The position will be based in the Rosemont, IL office.

The breadth of responsibilities will include, but are not limited to the following functional areas:

Manage transactions in the Employee Operations lifecycle including internal transfers, international mobility, pay changes, employee data changes, reorganizations and support high volume transactions such as bi-annual promotion cycle.
Management and tracking of offshore activities, act as an escalation point for complex questions and provide solutions for complex issues
Subject Matter Expert in the HR System, including knowledge of all HR transactions, interaction with internal and external interfaces and vendors. Advanced knowledge of employee data, troubleshooting and resolving complex system issues and answering data related questions and requests. Experience with SAP HRMS or Success factors is desired.
Interaction and ongoing involvement in HR Projects that partner with Finance, IT, Benefits, Payroll, Legal, Facilities Payroll and external vendors
Facilitate onboarding orientation sessions for new hires along with other HR team members
Ensure documentation and implementation of involuntary separations, PIPs, disciplinary code of conduct actions etc. – this includes tracking severance agreements, severance schedule payouts via payroll, reporting to practices on severance liability on a monthly and annual basis.
Oversee and ensure I-9 Compliance in the US for all new hires
Provide support on all investigations and Department of Labor compliance requirements

Bachelor’s degree in HR, business, management, or commensurate experience required
At least 10-15 years of experience in an HR Operations/ HR Services function in a large, matrix, global company
Experience in or exposure to HR software systems such as SAP

PERSONAL ATTRIBUTES:                         

A thirst and openness for learning; a “can do” attitude
Proven ability to take initiative and continuously seek ways to improve existing processes
Exemplary listening and comprehension skills; ability to listen, assimilate needs and formulate solutions that align with the business direction and our people strategy
Excellent verbal and written communication skills 
Proven analytical/decision-making skills
Effective prioritization and time management discipline
Flexibility and adaptability to changing priorities and initiatives
Strong deliverable, project-based orientation; comfortable working to deadlines and maintaining responsibility for professional-quality presentations, reports, etc.
Strong relationship development skills; demonstrated competence in knowing when to collaborate and negotiate and when to remain firm, all the while keeping the relationship intact
Experience and ability to work with cross functional teams (finance, operations, legal, IT)

What We Offer


Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply.



Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant –
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.



Posted on:

July 11, 2021

Experience level:


Contract type:

Permanent Contract (us-en)

Business units:

FS (us-en)


Financial Services