HR Administrative Associate | 1 to 2 years | Kolkata
- Process client’s queries (via phone, chat and case management system).
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes- Liaison with internal delivery teams and multiple stake holders from client end.
- Reporting errors and issues to the Team leader on time.
- Process HR transactions (e.g. joiners/leavers, time and attendance, right to work etc.).
- Provide clarification of HR policies and procedures.
- Focused, diligent, high on quality and timeliness are the basic requirements for the role.
- Reporting data for personal performance and maintaining personal tracker.
June 16, 2021