HR Admin | 7 to 9 years | Kolkata

Job Description

 

 
  • Works with designated stakeholders to gather and finalize commitments to meet contractual thresholds
  • Respond to client’s queries & escalations accurately (via phone, live chat, email and case management system)
  • Process, maintain & administer HR transactions & provide support (e.g. Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)
  • Provide clarification of HR policies and procedures
  • Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
  • Organize knowledge sharing sessions both within the team and cross teams
  • Manage the client engagement.

 

Primary Skills:

  • Resolving errors, escalations and issues on time
  • Develop, mentor, and coach junior team members

 

Secondary Skills:

  • Develop process excellence in Operation activities
  • Ensuring quality and timeliness of work

 

Ref:

956412

Posted on:

October 6, 2021

Experience level:

Experienced

Contract type:

Permanent

Location:

Kolkata

Department:

Financial Services