Global Mobility and Immigration Manager for North America region


Role Name: HR operations- Process transformation 


Level: Senior Manager/Program manager


Location:  Bangalore



Job Description


Description of Responsibilities :


  • Specific responsibilities include but are not limited to Supports end to end execution and delivery of continuous improvement initiatives for US and Canada Global Mobility teams function and processes
  • Works under the direction of Sr Director NA Canada India operations to develop and implement continuous improvement initiatives for US and Canada Global Mobility teams function and processes
  • Assists with coordination of feedback channels from Global Mobility Immigration teams e g Business Advisory Employee Experience Operations Policy and Planning etc to support identification of new projects or programs and or improvement areas across productivity quality relationships and customer experience Supports tracking of inventory of improvements including prioritization design and implementation Supports execution of program management activities for inflight Global Mobility initiatives Improve global mobility process management and explore possible Automation opportunities to ensure consistency and efficiency Support VP Immigration in the overall enhancement of the global immigration program Drive the metrics used to evaluate the immigration team s performance including speed efficiency quality and thoroughness to meet objectives Supports projects linked to Global Mobility strategic initiatives Executes on strategy process to transition project work to business as usual team Tracks success metrics for transition and monitoring results Supports benchmarking to external organizations processes and procedures to ideate continuous improvement initiatives Monitors governance of relevant project program materials to keep current with expectations changing processes
  • Works with appropriate teams in Global Immigration to make sure websites and SharePoint sites are refreshed with updated project program materials Uses project management processes procedures tools etc adopted by Special Projects Governance team for consistent execution across all initiatives Identifies opportunities to improve the team s approach processes procedures and tools and shares with Mobility leadership Receives day to day coaching oversight and issue resolution from NA Mobility Leadership in India Engages in performance management and development conversations and opportunities with India Mobility leadership for NA Canada Completes other duties as assigned related to other requested Strategy or Operations activities e g support for build or maintenance of program tools Strategy decks communications etc
  • Engages with other support team members from US and Canada Global Mobility Immigration for execution of activities and monitors work as necessary Responsible for preparing monthly review dashboards for internal teams and for Business reviews Work with the Group IT and Mobility inhouse technical team on advancement of tools



Posted on:

November 12, 2019

Experience level:

Sr Hires

Contract type:





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