Short Description

JOb opening for Network Engineer with 4yrs to 9yrs for Mumbai Location

Expereince Required: 4yrs to 9yrs

Location: Mumbai


Any graduate

Job Responsibilities

Primary Skills: Cisco Switch, Router, Fortigate FW, F5 Load balancer,

 Job Description Monitor team performance and are accountable for process deviations within their team Monitoring queues Emails Ticketing etc

Reviewing the priority of incidents based on impact urgency and detailed information Monitor efficiency and effectiveness of the Incident Management process Manage improvements within the Incident Management process

Assist with the Major Incident Problem Management processes Conducting team reviews on weekly basis

Escalating incidents to Level 2 3 Contribute to the Knowledge System database and share knowledge within the team Commitment to help other team members especially new starters in resolving incidents and growing in technical knowledge

Ensure that all the domain Teams checklists are full filled To ensure that SMS and Mail communications are done To check the availability of resources for both Onsite and Offshore

Ensure that the shift roster is updated on daily basis To ensure proper shift handover is done by all the teams Approver for all Planned Activities Participate in the weekly internal project review meeting with all data points Provide technical support regular status updates to customers

Responsible for monitoring training and development of new employees on shift Lead each shift by delegating duties assigning tasks and following up with all team members Manage time effectively and meet all job responsibilities Maintain a positive work environment for all employee

Experience Required: 4yrs to 6yrs

Location Mumbai

Contact Person: Priyanka Mathkar



Posted on:

December 6, 2019

Experience level:


Contract type:





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