About us

Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services.

Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.


Job description

  • Collection of overdue receivables based on collection strategies
  • Registering and resolving Customer disputes by contacting customers/projects managers or any other parties responsible for dispute resolution
  • Correct and timely processing of financial data
  • Reporting open items to operating unit representatives
  • Work closely with the client and maintain good working relationship
  • Acting as the team member
  • Identifying potential process improvements



  • Min. 1 year of experience in Financial or Customer Service area
  • O2C experience would be an asset
  • Fluent Portuguese(min. C1)
  • Very good English skills (min. B2)
  • Very good Customer Service skills and client-focus attitude
  • Ability to organize own work and tackle priority tasks
  • Strong interpersonal skills and proactive approach
  • Ms Excel knowledge would be a key asset
  • Teamwork approach
  • Ability to work under pressure


What we offer

  • Late shift bonus
  • Taxi transport home after 22:30 PM 
  • You will work in multinational, stable company for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languages.
  • You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
  • You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
  • You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
  • You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
  • As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Apply now