DCX – Salesforce CRM Business Analyst


-Contribute to our Capgemini Salesforce team and have fun on the job;

-Facilitate workshops for client/end users or translate functional requirements into technical solutions;

-Execute gap analysis vs proposed technologies;

-Review/release of documentation when required;

-Support development teams by clarifying requirements and design;

-Initiate communication with team(s) and across business analysis team to ensure implementation;

-Share lessons learnt and be part of our Salesforce community.


-No experience yet, but open to learn the Salesforce technology, embrace the Capgemini culture and be part of the number one CRM universe;

-Willing to work Agile or hybrid;

-Strong interest in CRM, Content Management, E-commerce or the Digital universe;

-Team player with sufficient communication skills;

-Intellectual curiosity with strong analytical skills;

-Open to work in international environment;

-Fluent in EN and NL or FR;

-Client focus;

-Looking forward to be part of the Capgemini family.

We offer:

-An attractive and competitive salary package;

-A wide range of training and development opportunities;

-On and off the job coaching and counseling;

-A Career where dedication, client focus and team spirit is rewarded;

-A Capgemini Family.

Job Description



Posted on:

July 31, 2020

Experience level:


Contract type:



Digital Engineering and Manufacturing Services