Database Administrator SPA

Short Description

Looking for an Associate and sr. Associate for O2C process

Qualifications

Any commerce graduates

Job Responsibilities

Job Description

 

  • Candidate would be responsible for monitoring, coordinating and taking responsibility for processing of the disputed cases.
  • Ability to operate independently with available tools to resolve disputes received from customers and internal departments.
  • Experience in customer query management/collections dispute handling would be an added advantage.
  • Ability to resolve disputes within agreed timeline with required level of accuracy.
  • Candidate should possess analytical and problem solving skill.
  • Good in written and oral communication
  • Preferably from OTC back ground with 1 to 3 years of experience.
  • Candidate should be a good team player 
  • Flexible with shifts

 

Ref:

193659

Posted on:

July 6, 2018

Experience level:

Entry level / Graduate

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Chennai

Department:

BPO / Consulting

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