Job Responsibilities

Key Skills

Customer Service

Other Mandatory Details

Flexible for 24/7 shift

Job Description (Points that BU wants is looking in a candidate)

Basic Knowledge of Computers and MS Office

Roles and Responsibility (Points that shortlisted candidate will perform in Capgemini)

2-3 years’ Experience in international BPO, specifically in a Voice and Email Handling process

Handle customer issues, coordinate with different functions, ticket management

Good communication (written and verbal) and comprehension skills in English

Good Customer Service skills

Willing to work in 24/7 environment

Basic analytical skills

Short Description


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