Customer Service Advisor with English

Job Description

Hello people,

We are looking for cool and friendly colleagues who are willing to make a „better day” for the employees of our clients’ companies by solving their technical issues.

You must:
– Know one foreign language: English (ideally to be able to have a fluent conversation)
– Have basic IT knowledge (like really, really basic)

With us, we promise you will:
– Improve your language skills by speaking with natives
– Have access to a lot of online trainings. You can read those when you are not busy taking calls
– Share stories with your colleagues about funny situations you encountered
– Have that feeling of joy that you get when you help someone
– Improve your IT knowledge
– Have cool work mates who will support you and provide constructive feedback

Also, you have the chance to work in a super friendly environment, with a funny, young team. Their energy, jokes and positive spirit will make the days go by easier.

You will have to deal with situations like these:
– Resetting passwords and unlocking accounts
– Installing software/apps
– Troubleshooting different software issues
– If the issue cannot be resolved, simply send it to an advanced team

And do not worry. We have a database with a lot of procedures which you can follow in order to solve different situations. Also, there are back-office team members who can help and guide you when you are dealing with complicated issues.



Posted on:

October 1, 2021

Experience level:

Entry Level

Contract type:

Permanent Full Time


Iasi & Suceava

Business units:

Cloud Infrastructure Services


Infrastructure & Service Integration