Cr Mgmt PA2

Short Description

Process Associate – Salem

Qualifications

  • Ang Graduate with 1 to 3 Years of Experience in Dispute / Issue Management
  • Good written and oral communication skills as well as interpersonal skills (advanced MS Outlook knowledge, Client facing role).
  • Proactive thinking to reduce the errors / issues.
  • Excellent analytical skills
  • Ability to produce timely and accurate results while managing deadlines and multiple tasks
  • Smooth Client interaction & Rapport maintenance
  • Dedication & commitment towards completion of month close activities

Job Responsibilities

Operational Responsibility

  • 1 to 3 years of experience in operation process.
  • Responsible for Trade Promotions and Claims Management processing.
  • Responsible for Budget Reconciliation of the areas allocated.
  • Responsible for documentation of all the sub-processes.
  • Responsible for Ad-Hoc requests preparation & distribution.
  • Responsible for System related / client system UAT.
  • Responsible for meeting Client KPI’s ( TAT & Accuracy ).
  • Deal client calls with eye for details.
  • Coordinate with the team and get things completed on-time with required KPI’s.

 

Approach & Mobility

  • A focus on results and a flexible “can–do” approach.
  • To work under limited supervision.
  • Ability to deliver effectively in high pressure.
  • Willingness to learn, grow and stretch into new roles.
  • Flexible with working hours.

Ref:

186516

Posted on:

June 8, 2018

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Salem

Department:

BPO / Consulting

cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information