Content Designer – UK Wide

Location

UK Wide 

An overview of the role

We are looking for a Content Design Consultant to join the award-winning Digital Experience team within Capgemini.

This role is dynamic and hands-on. You will be expected to support our delivery through a user-centred approach: translating user needs, business objectives, and technology capabilities into world-class services for leading companies and government. 
 

The work

The services we co-create with our clients are often transformational – the solution may not be obvious, and we need an experienced content designer who can make sense where there is very little framework or direction. You’ll be expected to work closely with colleagues, clients, and stakeholders to drive the project direction for the best outcomes.
 

Why this role?

The services we co-create with our clients are often transformational – the solution may not be obvious, and we need an experienced content designer who can make sense where there is very little framework or direction. You’ll be expected to work closely with colleagues, clients, and stakeholders to drive the project direction for the best outcomes. 

You’ll be experienced:

 

  • Evaluating existing systems and services from a content perspective; in-line with best practice and accessibility standards
  • Working with clients to create and validate content that meets user needs and business objectives 
  • Creating evidence-based content design recommendations with a clear narrative and documentation
  • Creating and iterating content based on user feedback, research, and analytics
  • Working closely with subject matter experts, stakeholders and partners to deliver clear, relevant content
  • Ensuring content is user focused, accurate, accessible, optimised appropriately (e.g. for search)
  • Meeting relevant design, style and brand guidelines if available or helping establish guidelines where none exist
  • Working with other specialists in project teams to understand user behaviors to improve how systems and services work

Supporting the wider digital experience team with best practice, and help promote user-focused content design 

Why you?

You will make a positive impact on the quality of our offer by contributing to the content design activity for critical accounts. This role is initially focused on our work within the Public Sector but experience of and a willingness to work in the private sector is advantageous. As such you’ll work within a team of specialists from Service Designers to User Researchers and deliver your work for project teams from a broad range of specialisms. 

 

  • Experience working with the UK Government – delivering within the Government Service Standard and participating in GDS assessments 
  • Demonstrable domain knowledge of UK Government Departments 
  • Evidence of developing clear, accessible content to meet user needs for digital services
  • Strong editing skills and an eye for detail
  • Skilled at writing for different topics, audience groups, purposes, styles, and formats
  • Adept at providing simple, clear content to communicate complex issues
  • Ability to get to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting
  • Industry experience within a content designer role. Preferably working for a consulting firm or agency
  • Experience working within an Agile team within a commercial environment
  • Ability to work collaboratively within multi-disciplinary teams, multi-vendor teams
  • Good project case studies (web-link or PDF) outlining your contribution towards each project, process, methods, and outcomes (all submissions treated with the strictest confidence)
     

Diversity

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.  We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us.  Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.
 

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

 

Find out more about joining Capgemini. Visit:
https://twitter.com/Capgemini and https://www.glassdoor.co.uk/Reviews/Capgemini-Reviews-E3803.htm 

 

Ref:

621261

Posted on:

January 21, 2021

Experience level:

Experienced Professional

Contract type:

Permanent Full Time

Location:

Any UK Base

Department:

Digital