Role Brief – Cash Collection & Reconciliation



  • Collect on outstanding debt for UK business
  • Handling individual portfolio, manage disputes and reconciliation
  • Managing internal/external calls and emails



Key Responsibilities –


  • Check the debt statements, work per collections strategies
  • Liaise with account managers for disputes and issues on portfolio
  • Accounts reconciliations for clients
  • Follow up for unapplied payments and overdue debt
  • Identifying payments and work with applications team to apply the payments
  • Processing of refunds e.g. Duplicate Payments, Over-payments & Credit Memo’s.
  • Handling internal/external stakeholder calls.
  • Reconcile and regular follow up on open cash exception, partially allocated and aged items.
  • Handling reporting for the portfolio and other team activities
  • Researching on Prepayments, Credit Memo & Applications of funds







Essential Skills and Experience –


  • Proficiency in verbal and written communication in English
  • Self starter, highly motivated and positive on job
  • Good understanding of Collections activities
  • Should be comfortable handling UK/US clients




Location: Kolkata
Experience – 0 to 1 Yr (Fresher can also apply)


Primary Skills (Must have)


* Willing to work in UK/US shifts.
* Qualification – Full time Graduate/Post Graduate. CA/CS pursuing or completed need not apply.


Priyanka Sarkar

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