Collection Process Specialist – Analyst – Bangalore 1

Short Description

Collection Process Specialist – Analyst – Bangalore

Required skills and Job responsibilities

Responsible for chasing outstanding invoices from customers of our clients. Plays a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectively

Participates in meeting service levels, key measurement targets of the team and delivers a high quality and cost effective customer service to the client. Performs tasks in line with the written procedures or assigned by senior staff under supervision. Deepening knowledge in one process or more.

General Responsibilities / Accountabilities:

Contacts overdue customers and chases for payment in accordance with rules set by the engagement

Issues and monitors automatic and manual reminders to customers

Documents customer interactions into system

Maintain a ledger as part of the credit team

Performs basic reconciliations

Follows control and compliance regulations

Maintain accurate and up to date customer details and account records

Proactively collects overdue accounts and ensures customer payment to terms

Builds and maintains strong relationships with external customers

 Primary Skills: Collection Process Specialist

Job Location: Bangalore

Qualifications

Job Responsibilities

Ref:

191662

Posted on:

August 10, 2018

Experience level:

Experienced (non-manager)

Education level:

Bachelor's degree or equivalent

Contract type:

Permanent

Location:

Bangalore

Department:

BPO / Consulting

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