Cash Applications | 3 – 5 Years | Chennai

Job Description

Billing error correction process / Master data management
Check multiple source information and correct the errors in the billing document
Ensure daily targets given are completed within the timeline
Get the bank statement / payment information
Search for remittance information and apply payments to the invoices
Follow up for missing remittance information
Handle customer queries on payments / remittances applied
Handle queries from customer on billing, payments,  open invoices , SOA, Document requests etc.,
Process Credits or rebill wherever needed based on research done after reviewing the customer query
Provide feedback to customer on the query raised with proper solution
Redirect to appropriate team  in case solution has to be sought from other departments

Primary Skills

Proficient in English Communication
Analytical skills
Knowledge in MS Office i.e. Word, Excel, PowerPoint

 

Secondary skills

Exposure / knowledge on BPO F&A
Good typing skills

 

Ref:

804174

Posted on:

May 27, 2021

Experience level:

Experienced

Contract type:

Permanent

Location:

Chennai