Looking for a Associate/ Sr. Associate for O2C Process
Any commerce graduates
- Candidate would be responsible for monitoring, coordinating and taking responsibility for processing of the disputed cases.
- Ability to operate independently with available tools to resolve disputes received from customers and internal departments.
- Experience in customer query management/collections dispute handling would be an added advantage.
- Ability to resolve disputes within agreed timeline with required level of accuracy.
- Candidate should possess analytical and problem solving skill.
- Good in written and oral communication
- Preferably from OTC back ground with 1 to 3 years of experience.
- Candidate should be a good team player
- Flexible with shifts