Business Analyst CRM

We are looking for a Business Analyst CRM

based in Geneva

On our teams, everyone counts – and we want your unique way of thinking.

You bring the talent, and we’ll provide the rest!

Are you…

  • Sharp and focused?

  • Interested in working with technology to better business?

  • An excellent communicator ?

  • Positive, creative, with a can-do attitude?

  • Flexible, open-minded, not afraid to take charge?

  • Highly collaborative yet results oriented?

  • Eager to learn and develop in a multicultural environment?

What you can expect

  • Setting-up a framework based on experience and Capgemini’s methodology

  • Building the migration path, providing conversion rules specifications and defining the reconciliation strategy & reports

  • Creating and maintaining a comprehensive project documentation

  • Supporting in the project scope definition and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Delivering process maps and business requirements to the chosen IT provider

  • Tracking and reporting project risks, milestones, client and partners inputs

  • Coordinating the development team on designed solutions

  • Conducting workshops with identified stakeholders

  • Representing Capgemini in various forums with clients

What we expect from you

  • 5+ years of experience as Business Analyst with a solid understanding of the banking IT system

  • 3+ years of working experience in Wealth Management

  • Knowledge of private banking processes: onboarding, static data management, CRM/CLM, KYC, client visit, cross-border rules, Finma, Data Protection, and related compliance topics

  • Knowledge in client data modeling

  • Experienced in CRM projects, knowledge of WDX a plus

  • At ease in writing functional specifications and test cases, able to design business processes

  • Experienced in gathering requirements, designing solutions and communicate with the developers

  • Excellent communication skills with a collaborative personality, experienced in client facing roles and leading functional topics

  • Proficiency in English and French

Interested? We should talk!

Starting date: Immediately

Location: Geneva

Take your chance and apply!



Posted on:

October 12, 2021

Experience level:


Education level:

Bachelor, Master, oder gleichwertiger Abschluss

Contract type:





Digital Engineering and Manufacturing Services