Business Analyst 1

Business Analyst

Business Analysis, Consulting Business Analysis with One to Three Years experience.

Must be local to Philadelphia or Tri State and be willing to work from office after Covid 19


Job Responsibilities

  • Analyze and determine source of system errors malfunctions job stoppages and program information to ensure that operation standards are met and upheld
  • Open incident tickets in internal and external ITSM tracking system
  • Identify and resolve system issues in order to maintain services enhance capabilities and prevent system outages
  • Report system problems to appropriate technical staff and confer with them to resolve production issues
  • Assist in development and drafting of operating instruction documents and data analysis methodologies for use by other personnel
  • Perform Third Level support for Help Desk Requests by resolving problems in a timely matter thoroughly documenting all requests and solutions and communicating with users to ensure adequate understanding of solutions
  • Apply problem solving and creative thinking skills to anticipate problems or identify new opportunities and make recommendations for change
  • Serve as the Knowledge Leader for all development issues regarding your projects Communicate project statuses to manager and appropriate personnel in a clear concise and timely manner
  • Keeps management well informed of area activities and of any significant problems
  • Ensures reports are completed accurately and timely
  • Highly self motivated and directed Keen attention to detail
  • Strong customer service orientation
  • Experience working in a team oriented collaborative environment


Computer Science or equivalent degree

Excellent communication skills


Must be local to Philadelphia or Tri State and be willing to work from office after Covid 19

About Capgemini:

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.


What we offer:

Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply.



Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant –
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.



Posted on:

July 15, 2021

Experience level:

Experienced (non-manager)

Contract type:

Permanent Full Time (us-en)

Business units:

FS (us-en)


Financial Services