Blue Yonder | 6 years- 10 years | Bangalore

Job Description

Required skills abilities and certifications 6 years of experience in Blue Yonder implementation as developer Technical Architect Most of experience on designing and implementing Blue Yonder solutions Excellent Application knowledge on Blue Yonder module s Ability to configure and customize Blue Yonder application Ability to collaborate with other technical experts and develop solution and functional technical design documents to support development of final solutions Development experience in SQL and PL SQL Experience on BY SAS model will be added advantage Experience in Retail SCM will be preferred Experience on MuleSoft development for BY Connect resource is mandatory Should be able to design the solutions and to prepare technical specifications based on the functional design business requirements provided by Business Analyst Business Users Design of business workflows to ensure proper application mapping flow Experience in developing interfaces to ensure proper integration with other systems Proven ability to provide project development estimates and lead technical teams to consistently meet commitments Proven ability to partner with quality assurance teams to develop and execute automated testing scenarios to support end user and performance based testing Excellent verbal and written communication skills with proven ability to partner with stakeholders inside and outside of IS as well as vendors and other external entities Ability to work independently with minimal direction is a self starter with strong initiative and ability to manage execute workload to deliver high quality results Tasks and responsibilities Provides technical assistance and L3 support for issues raised by the business and other IT functions related to Blue Yonder solution in production Leads in RCA sessions to ensure quick resolution of Blue Yonder L3 level tickets Collaborate with other technology teams to perform Root Cause Analysis impact analysis Supports a wide range of technology projects Change Requests using Blue Yonder including Technical architecture configurations development upgrades and patches etc Collaborate with Blue Yonder vendor and ensure appropriate and quick resolution Leads technical sessions on change requirements and documents it Identify the business and technical implications related to change request and present it to ES leadership Perform required configurational changes development integration changes to meet specific business requirements Change requests Collaborates with Solution Architects and Business Analysts to extend the capabilities of the Blue Yonder Module Calculate development efforts timelines and consult with Manager Develops and documents technical documentation Collaborates with Solution Architects and Business Analysts to extend the capabilities of the Blue Yonder Module Provides technical expertise in establishing processes and procedures to ensure standards are followed Monitor and identify any tickets in breach of contractual obligations escalating where appropriate Accurately logs process and tracks incidents requests tickets from identification through resolution engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility Creates a positive customer support experience and builds strong relationships through deep problem understanding ensuring timely resolution or escalation communicating promptly on progress and handling end users with a consummately professional attitude i e single point of contact Maintains high levels standards and maximizes speed of resolutions to improve end user satisfaction

Primary Skills

Mulesoft

Secondary Skills

JDA Software Experience gt One to Three Years Management Consultant Experience gt Seven to Ten Years MuleSoft Experience gt One to Three Years PL SQL Experience gt One to Three Years SQL Experience gt One to Three Years

Ref:

815144

Posted on:

June 3, 2021

Experience level:

Experienced

Contract type:

Permanent

Location:

Bangalore

Department:

Telecom, Media & Technology